Customer Testimonials
Testimonial by Diane C. - Jan. 2, 2012 Many thanks, folk, for being so caring and thoughtful in preparing our cat, Cupcake's, final remains and giving us some lovely "memories" of her. I appreciated very much the compassion and empathy shown when I had to leave her with you and then picked her up afterwards. Testimonial for Millie - Nov. 26, 2011 Thank you so much for the kindness you showed our precious Millie and our family. It is comforting to know there are still caring people in the world.
Testimonial by Shilo - Nov. 17, 2011 Hi Sherry, this is Shilo . I finished this Sunday and wanted to share if with u. Thank u for taking the time to care for my baby, I am so glad she is back with us. My favorite piece is her fur cause even though she is in my heart that is something real that I have of her :-)
Testimonial by Kinga Nov 15, 2011 I just wanted to say thank you so very much. Today I picked up my dogs remains and I got her back in this beautiful baf with all the beautiful extras. The paw print and the fur with the paw print were such a nice suprise I did not expect. The poems were also very beautiful and I really appreciate exerything you have done. Thank you very much!!!
Testimonial by Courtney - Oct 21, 2011 To the staff at Pet Cremation Services,
I am writing to express my deepest gratitude for the service you provided for our beloved cat Chloe on October 6, 2011. I was so nervous to receive her ashes back, as I just did not know what to expect. I was absolutely astonished to find this "package" containing her paw prints, fur, and so much wonderful literature that has truly been a comfort to us. It is horrifying to anyone who loses such an important member of their family to have to think of this final process, but now I feel such comfort knowing she was handled with respect and care. I hope you continue to provide these "extras" to everyone as they are truly such treasures during such a difficult time. I will highly recommend your services to anyone in the future. With greatest appreciation we thank you for preserving the memory of our sweet Chloe in such a dignified, respectful manner.
Testimonial by Jacqueline and Natalie - Sept. 8, 2011 Thank you, thank you, thank you!.........for such a wonderful surprise when we picked up Willow's ashes at Durango Animal clinic. The velvet bag, the ashes, the paw print and hair AND the paw-cast was such a joy to receive. The words of consolation helped so much as my daughter and I read thru it word for word through our tears. Willow was my first dog and having had him for 12 marvelous years....I am so blessed to finally have discovered what a dog is!I have two elderly cats who are so worried about me and where in the heck Willow is....that all I can do is say...its almost your turn kitties and you are going to pet cremations too! ....if we don't move to Austin, Texas in January! My oldest daughter, Tara and grandson moved to the Dallas area this summer and we miss them so much. I love it here except for summer....so we will have to see! I called Durango on Tuesday and asked if it was customary to take almost two weeks for the cremation service and they assured me that your business is the ONLY ONE they recommend to their clients. I can see why! ....they assured me that Willow would be home soon. Please know that this is entirely new for me and I am totally onboard with you and your wonderful service to our communities. I already recommended you to my neighbor who has an elderly cat ...hope she calls you when it is her time.
Testimonial by Robin - June 21, 2011 I received the urn today & it is so beautiful! Of course, it made me cry, but now my Midnight is in his final resting place. The urn was definitely worth the wait. Thank you!
Testimonial by Rob - June 2, 2011 Just a short note of thanks. My daughter's pet border collie, Midnight, had to be put to sleep a few weeks ago. She was 16. Her remains were sent to you for cremation, and we were told we would receive a call when the ashes were ready to be picked up. All we expected to get was the ashes in some sort of container, so when we received the whole package including a paw print and a patch of fur we were really impressed. You have given us a little bit of happiness in our time of loss, and I have not been shy about telling people what a great job you did for us.
Testimonial by Jan and Will - April 30, 2011 I'm sorry I missed your call yesterday. I pulled up Maxine under Paws to Remember and smiled to see my sweet girl. She's a star! It's still hard for us to believe that she's gone. Her loss has been even more difficult than we imagined. And it's also difficult for many to understand that we're grieving the loss of our only child. We've been in touch with a breeder and may be welcoming another Bichon pup into our family within the next month or so. But no pup will ever take Maxine's place. She will always be our first "child".
Thank you once again for your kindess and consideration in taking care of our little girl. We will always treasure the momentos you gave us. May others be so lucky to find you when the time comes to lay their four legged love ones to rest.
Testimonial by Jim and Charlene - March 28, 2011 THANK YOU SO MUCH for all the wonderful remembrances you gave us of Annie. Charlene and I had a good cry when we saw her ashes, paw prints and fur. The poems and prayers are amazing. A friend of ours who lost a dear pet last year commented, wishing he had such a wonderful remembrance of his dog. We REALLY appreciate all the good work you do for people like us!
Testimonial by Lisa - Dec. 12, 2010 We had our 19-year-old cat "Bunny" cremated with you through Park Animal Hospital a little more than a year ago. The kind and thoughtful way you returned her remains to us touched us in such a way that we decided to start encasing pet ashes in lampwork glass beads as part of our lampwork jewelry company. The response has really been amazing! In the event you might be interested in offering these pieces as part of the products/services you provide to clients, I am taking the liberty of forwarding some info and photos.
Testimonial by Lorraine - August 19. 2010 I just wanted to thank you for the loving way you cared for my kitty, Ebony. I miss her so much and didn't think I wanted her ashes, but amazingly it is a great source of comfort to me. She was with us for 17 years and this is much harder than I thought it would be. The ashes and packet are very special to me and a wonderful way to remember her. I know it will take time for the hurt to go away
Thank You so much
Testimonial by Liz - April 28, 2009 Hi Sheri, My name is Liz. My husband brought home Rylie home last night from Sunridge Animal Hospital. We had to put her down a couple of weeks. I just wanted to tell you what a wonderful, kind package you guys put together for us. The poem, her paw print, and the thingy with her fur. Its crazy because if you have never had a pet, you really have no idea what it is like to lose a dog or cat etc. Rylie was our second dog we had to put down and use your services...Nelson was our first. Both Old English Sheepdogs.
I just wanted to say thank you for everything you gave us and shared with us. It makes me so sad but it is so cool. Thanks again.
Sincerely,
Testimonial by Cindy - October 19, 2009 We just wanted to thank you for such a lovely 'packet' we received w/ the cremation of our well-loved kitty, Samantha Poole. We picked up Samantha's ashes and packet today, from Las Vegas Referral (on Durango and Trop). Having to deal w/ the sudden death and shock of Samantha's passing has been difficult, yet the packet you sent along w/ the ashes were very comforting., and we just wanted to convey that to you.
Thank you,
Testimonial by Tracey - October 1, 2009 Hi Sheri, I just came home from Park Animal Hospital where I picked up my beautiful sweet English Mastiff's urn and remains. It has been the hardest 2 and 1/2 weeks without our sweet Macy around. The home is not the same and our family will never be the same without her. But, now on our mantle sits such a beautiful urn, and I just wanted to say, thank you so much for what you do. I really appreciate the care and time you took to put it all together in such a loving, dignified way. It is a beautiful way for me to remember my special girl.
Thank you very much,
Testimonial by Jeanette - October 9, 2009
Sorry it took me so long to write to you, but this is the first time since my beloved Khai passed on that I have been able to think of him without crying. Some of the reason why, I must say is thanks to you.
I cannot thank you enough for the respect and compassion with which you treated my Khai. Especially for the many extra steps of kindness you took to make this most difficult task for me bearable. I arrived in NV only 4 months before my best and only friend died. He was fine that morning, he was dead that afternoon, I was in shock that evening. Your people worked with me through all my craziness. I lost a previous beloved 4-legged family member in CT and had him cremated as well, but they did not help ease my suffering as you did. All I got was a container and was not in touch with them half as much.
All I could afford was the basic cremation with the complimentary container. I could not believe all I received. His paw print in plaster, his fur & paw print to frame, an ‘in loving memory’ poem with room for a picture to frame, the rainbow bridge poem I framed and all this in a beautiful velvet bag. However, the most invaluable thing I received from your staff was the understanding of what I was going through, rational or not, and I cannot thank you enough. Your services are priceless.
THANK YOU. THANK YOU. THANK YOU.
Testimonial by Earlene - March 13, 2009
my beloved cat Fred left me on 1-07-09 and was sent to you for cremation. I again feel the need to thank you for the wonderful way you treated him. I cherish the things you sent me that were a part of him. I had him for almost 16 years and we came here together from West Virginia. He loved and protected me with all of his heart. Never allowed a stranger in my home without hissing and growling at them. And was always alert to anything outside our home. I have two other cats that have come with me from W.Va. and New Mexico. I hope I will never have to go through the pain of losing them but if they do leave me and I am still here, I will send them to you to care for them. I will grieve for the rest of my life over Fred. He was one of a kind. All my cats have been abused or thrown away by other people. I am so glad that they ended up with me. Thank you and everyone who works with you for the kindness and understanding you gave me. Fred deserved the best and he got it!!
Testimonal by Ana and Randy - February 23, 2009
I wanted to thank you so much for the caring you took for our Lucky (Roo, who passed away on 8 Feb 2008) & our Bootsie (Boo, who passed away on 23 Jan 2009). We are very happy with the service you & your staff provided.
We love their urns and the mattings with their fur & paw print. I also purchased extra mattings for our friends in Idaho, they love them very much.
These two girls were very precious to us as well as our friends who also cared for them while we all lived in California. Miss Roo & Miss Boo were left by their owners (Roo through abandonment & Boo through someone just not caring) and one of my friends had taken over the responsibility of caring for them. When I met them it was in 1998 and through the years to 2006, my friend & I shared in the caring of these two beautiful girls.
When my husband & I moved to Canada in 2006, we scooped them up and took them with us with our other 4 babies, Opal, Diamond, Tiger & Lily. It was at the same time our friends were moving to Idaho, so my husband & I took the opportunity to bring Boo & Roo with us. We spent a year in Canada then finally settled here in Las Vegas bringing our 6 kitty brood with us:)
It is still hard to imagine that Boo & Roo are gone, but I know they are up in Heaven with my Grandparents and my cat ChouChou (who passed away on Sept 1999). Even though we have Opal, Diamond, Tiger & Lily, it does seem really quiet. But we know the girls are keeping an eye on us and are here in Spirit.
Thank you again for everything Sheri. I'm so glad we found you to make our babies final trip into Heaven much easier.
Ana & Randy, Opal, Diamond, Tiger & Lily
Testimonial by Kay - January 7,2009
Sheri, I cant thank you enough for your compassion, understanding and caring. I had called you about my moms cat Rocky, on Dec. 27, had a HORRIBLE experience with Allen?? what an awful man,,, anyway you came to my rescue and I am sooooooooooo grateful. I have picked up Rocky and what a wonderful surprise in such a sad experience. The velvet sack with his remains, his fur and paw print tneh pawprint in the heart and all the wonderful poems and info.. Ihavent show it to my mom yet, shes not ready but I know she will be equally grateful.
Just wanted to let you know how much we appreciate all you did and what a wonderful and compassionate person you are. May God Bless you and have a WOnderful 2009.
Thank you so much..
Testimonial by Mikki and Herb - January 5,2009
I WANT TO THANK YOU WITH ALL MY HEART FOR THE WONDERFUL CARE YOU GAVE MY LOVING EDNA.....YOU TURNED A DREADED EVENT, EDNA WAS 20 YEARS OLD, INTO SOMETHING WE CAN LOOK BACK ON AND REMEMBER HER WITH LOVE AND AFFECTION...THE PAW PRINT AND HAIR IS SOMETHING TO BE TREASURED AND MAKES IT FEEL LIKE SHE IS STILL WITH US IN SPIRIT.....THANK YOU FOR ALL YOU DO AND THE WAY YOU DO IT
Testimonial by Brigitte S - December 23, 2008
Dear Sheri,
I just wanted to let you know that you and your staff are awesome and I am deeply grateful for everything you have done for me and my beloved Darling Fee. I had her since she was a puppy and we had 17 magnificent years together, when she passed away, my heart broke and you were right there and handled everything so beautifully and gracefully, you and your staff helped me to get through this experience and I love the poems, the gorgeous vessel for my love, the sweet words and the heart paw print, just everything is so very lovely and thoughtful, and then your office called and said I can take my baby home - I was speechless, words are not enough to thank you , what that meant to me - I can take her home with me , thank you so very much for your beautiful services, what a great gift your company provides, you are all angels , God bless you all and your families and have a blessed holiday season and happy New Year 2009
Testimonial by Stephanie B. - November 13, 2008
Dear Sheri and staff,
This is Stephanie B.. the mother of Rocky... (#29636). I just wanted to say how surprised and impressed I was when I got Rocky back even though I cried again as usual. I wish we would have gone with you sooner with the other animals I have had cremated from another place. I can feel the care and respect that you guys put into this and will be using in the future with the rest of our animals. I will definitely recommend you to everyone that asks. I feel at peace and it actually feels like he is still here with everything that I have. Thank you again!
Testimonial by Michael - November 4, 2008
Dear Sheri,
I wish to take this opportunity to THANK YOU and your staff for your obvious care in finalizing the last remains of my Kismet. I felt completely confident that he would be treated with the respect deserving of a family member. The urn which I selected (Lotus Blossom) is even more beautiful than pictured. Soon I will be sending two additional remains for their final urns, knowing in advance thatyou will be equally caring. It is good, and comforting, to have Kismet home again.
Testimonial by Melissa - October 30, 2008
Hi Sheri,
My name is Melissa . You had helped my husband & myself 2 years ago with Angel, our Black Lab. We have since moved out of the state & are having a hard time finding a company that provides the service you gave to us.
I would like to know if I may purchase the metal container, "Until We Meet Again At The Rainbow Bridge" velour bag, the mat for a paw print & piece of fur, & the poem with a heart shaped cut out for a picture of the animal?
I know this may seem strange, but I would like all of my babies to have the same arrangements for them. Please let me know if this may be possible & how much would it cost for 3 sets of the above items. I will also need to have them shipped to Pittsburgh, PA 15227. Please include the shipping costs as well.
If you should have any questions, please email me or call me.
Thank you for all your help,
Melissa
Pittsburgh,PA 15227
Testimonial by Colleen L. - October 26, 2008
Hi Sheri,
I wanted to thank YOU for taking such good care of my baby.........Sweetie (black and white female shih tzu).
I got her from the LVVRC Hospital this past Thursday afternoon. You did a beautiful job with my Sweetie and although It was so very hard for me to see the blue velvet pouch come out........ & to know that in the walnut box it was my Sweetie,...... I enjoyed and took comfort in knowing her cremation was done with love & kindness.
Thank YOU.........it meant alot to me, Sweetie is now in heaven and out of any pain or discomfort forever!
Testimonial by Linda - August 25, 2008
Sheri,
I want to thank you for the beautiful work you do. I lost my beloved cat 'Gizmo' on August 14, 2008. He was 16 years old and born in Indiana. He was my third boy to come to you. Each one has been returned to me in the most loving way. I cherish the fact that I still have them with memories, ashes, and especially a little of their fur and footprint. You did beautiful work on Gizmo by capturing all the colors he had. I will be forever grateful for all the work you do and the memories I will have forever.
Testimonial for Hanna Marie - July 16, 2008
March 2001~ July 3, 2008
Our sweet Hanna Marie went to Rainbow bridge in the early morning hours of July 3, 2008. Hanna was born March 2001 in Fosters, Alabama. My brother in law and sister who lived the next street over from us, found her in a bucket of water, upside down and non responsive. He quickly grabbed her and gave her mouth to mouth and after a few minutes she was running around with her siblings! That was how she was brought into our lives. I KNEW I had to have her and make her a part of our family. She sure was a fighter! Hanna brought 6 wonderful years of adventure and love into our lives.
Though making the decision as to what to do with her remains was one of the hardest decisions I ever had to make, taking her to Pet Cremations was the right one. I want to take Hanna back home to Alabama to bury her on our family land where she lived most of her life, when we relocate in another year. They handled her with care and love and were so dignified in the whole process. They expressed their condolences in a very compassionate manner. As a "pet" owner (really SO much more than a pet though) we want validation that these babies are a very large part of our lives. They successfully did that....and more. When I went to pick Hanna up, again it was verbalized of the sorrow over our loss. They understood that a week was not going to be enough time to heal and "be over" the loss. Upon picking her up, I was given the greatest gift! I received her paw print, a clipping of her hair, a lovely poem and a picture frame for her picture. The whole process was handled in the utmost care and dignity! I now have something I would not have had if I had taken her to another "center" to handle her last moments on this earth. THANK YOU PET CREMATION!!
We love you baby!
Testimonial by Rose - July 13, 2008
Hello. My name is Rose and I have recently spoken with Dianne with Pet Cremation Services this morning. I am so honored that you take the paw print of our pets with the clipping of the hair to give back to the owners. I am so touched that you are such a considerate organization.
Thanks for listening and reading my letter, and I am in high appreciation of your cremation facility. Thank you for being so considerate with my cat Chloe.
Testimonial by Deb - April 28, 2008
Dear Sheri:
I just wanted to write and thank you for such a lovely silver embossed urn for my beloved cat, Aiko. Although we had to put her to sleep on April 9th, I wasn't able to face transferring her ashes from the temporary box to the urn until today. It is just so beautiful, and it makes me feel better to look at it sitting on our mantle in the family room where she and I spent many happy hours.
Thank you.
Sincerely,
Deb
Colorado Springs, CO
Testimonial by Tanya - April 19, 2008
Sheri,
I picked up my Zeke today as soon as the vet called. Thank you so, so much for a beautiful presentation and memory of my beloved. Zeke was my one and only for 15 long years and we shared a special bond that will never be forgotten. I am glad I chose your services. The keepsake you prepared for us is priceless and I will be sure to recommend your services to my friends and family should they ever need it. I am now looking over the urn collections on your website and may choose one in the near future.
Thank you again. It was a tough week without my Zeke. My heart finally feels some peace knowing he is now always with me, no matter where I go.
Testimonial by Steven and Delight - March 08, 2008
Dear Sir or Madam:
I wanted to rite and let you know how grateful I and my husband are for your exemplary and creative handling of our cat's remains. We had never used your services before, and when our cat Lucy passed away on February 29, we were upset enough at having to rush her to the emergency animal clinic to be euthanized, that we did not know, or think to ask, what to expect from the cremation service offered, except to have her ashes be returned. That is literally all we were expecting. I did my best to take a sample whisker and small tuft of hair from her at the emergency hospital , but in my emotional state, I could not concentrate on it, and we had to resign ourselves to accepting the fact that we would have to get along without much of a physical keepsake from her.
We were utterly surprised, touched and pleased to find that your service included not only a pawprint (something I would have never thought of), but a lovely hair tuft from her, one that preserved her unusual coloring. We had no idea that those things were part of your policy and procedure, and I must say that it brought us a sense of not just closure, but bittersweet delight, and ultimately, peach to know that we still have a small part of our beloved old girl, thanks to your thoughtfulness.
Again, we cannot thank you enough for treating a beloved member of our family with such gentleness, respect and kindness. We will never forget it.
Testimonial by Rich - March 18, 2008
I just wanted to thank you for taking care of Sam for us. We appreciate it very much. We really miss the little guy so much but we’ll be able to keep him with us thanks to you. He was 14 ½ years old and we got him the first year we were married. He was our first baby. Anyway, thanks again.
Rich
Testimonial by Nicole and Michael
Ms. Allen and Staff,
I wanted to thank you very much for the service you provided for my sweet Pinball. He was so ill, and it was his time to go. You made things very easy for us. The work you do is appreciated and we respect that and hold you in the highest regard. The lock of hair was so special. This was actually my favorite place to pet him (he never wanted me to). but now I have a part of my baby forever, and I thank you.
